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HARWELL & ASSOCIATESRequest discovery
Est. 2009 · Licensed · Board-credentialed

The site that turns "just looking" into a signed estimate.

For residential and commercial contractors whose project photos already sell the job — we build the site that makes 'request estimate' unmissable. Mobile-first, photo-first, $497 flat.

As featured in

HARVARD BUSINESS REVIEWWSJBLOOMBERGINC.FORBESNYT

Case studies

Named when we can. Detailed either way.

Each case study documents scope, timeline, our approach, and the outcome we measured against.

Series C SaaS · $120M ARR

Go-to-market redesign

34%

Net-new ARR YoY

Restructured sales + CS + marketing into single RevOps org. Net-new ARR up 34% YoY post-engagement. 18-month tenure. 92% rep retention.

Full case study

Pre-IPO PLG SaaS · 2,400 FTE

Executive bench development

3

VP → CXO promotions

Coached 3 VP → CXO promotions. Designed succession for CRO departure. Board reconfirmed CEO for next cycle.

Full case study

Developer tools · Series B · $42M ARR

Revenue operations restructure

38%

Sales cycle reduction

Fixed pipeline-to-close attribution. Cut sales cycle 38%. Forecast accuracy climbed from 68% to 94% QoQ.

Full case study

Fintech · Pre-Series C

Operating model redesign

-4mo

CAC payback improvement

Moved from functional to product-pod structure for 340 FTE. CAC payback improved 11 months to 7 months within 2 quarters.

Full case study

Methodology

How we actually engage.

01

Diagnostic — 4 weeks

Full situation audit. We listen, read the data, shadow the team. Deliverable: executive read-out and top-5 structural risks.

02

Engagement — 6-12 months

In-team embed. We work the plan alongside leadership. Not theoretical — we sit in the meetings and move the work.

03

Self-sustain — 8 weeks

Transition out. Documentation, systems, next-owner handoff. Gains compound; we don't.

Leadership

The people doing the work.

Elena Harwell

Managing Partner

MBA · ex-McKinsey · Operator

Marcus Chen

Principal

JD · ex-Bain · PE operator

Priya Okafor

Senior Advisor

PhD · 2× CRO · board 4 SaaS

James Vance

Director

MBA · ex-Stripe · RevOps

Request a discovery call

That next $40k remodel is being searched for right now.

Dave replies within 24 hours. Fit confirmed — the 7-day build kicks off the same day.

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